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+name: Bug Report
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+description: Create a detailed bug report to help us improve Open WebUI.
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+title: 'issue: '
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+labels: ['bug', 'triage']
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+assignees: []
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+body:
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+ - type: markdown
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+ attributes:
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+ value: |
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+ # Bug Report
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+
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+ ## Important Notes
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+
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+ - **Before submitting a bug report**: Please check the [Issues](https://github.com/open-webui/open-webui/issues) or [Discussions](https://github.com/open-webui/open-webui/discussions) sections to see if a similar issue has already been reported. If unsure, start a discussion first, as this helps us efficiently focus on improving the project.
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+
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+ - **Respectful collaboration**: Open WebUI is a volunteer-driven project with a single maintainer and contributors who also have full-time jobs. Please be constructive and respectful in your communication.
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+
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+ - **Contributing**: If you encounter an issue, consider submitting a pull request or forking the project. We prioritize preventing contributor burnout to maintain Open WebUI's quality.
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+
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+ - **Bug Reproducibility**: If a bug cannot be reproduced using a `:main` or `:dev` Docker setup or with `pip install` on Python 3.11, community assistance may be required. In such cases, we will move it to the "[Issues](https://github.com/open-webui/open-webui/discussions/categories/issues)" Discussions section. Your help is appreciated!
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+
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+ - type: checkboxes
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+ id: issue-check
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+ attributes:
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+ label: Check Existing Issues
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+ description: Confirm that you’ve checked for existing reports before submitting a new one.
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+ options:
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+ - label: I have searched the existing issues and discussions.
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+ required: true
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+
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+ - type: dropdown
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+ id: installation-method
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+ attributes:
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+ label: Installation Method
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+ description: How did you install Open WebUI?
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+ options:
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+ - Git Clone
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+ - Pip Install
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+ - Docker
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+ - Other
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+ validations:
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+ required: true
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+
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+ - type: input
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+ id: open-webui-version
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+ attributes:
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+ label: Open WebUI Version
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+ description: Specify the version (e.g., v0.3.11)
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+ validations:
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+ required: true
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+
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+ - type: input
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+ id: ollama-version
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+ attributes:
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+ label: Ollama Version (if applicable)
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+ description: Specify the version (e.g., v0.2.0, or v0.1.32-rc1)
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+ validations:
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+ required: false
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+
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+ - type: input
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+ id: operating-system
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+ attributes:
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+ label: Operating System
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+ description: Specify the OS (e.g., Windows 10, macOS Sonoma, Ubuntu 22.04)
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+ validations:
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+ required: true
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+
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+ - type: input
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+ id: browser
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+ attributes:
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+ label: Browser (if applicable)
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+ description: Specify the browser/version (e.g., Chrome 100.0, Firefox 98.0)
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+ validations:
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+ required: false
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+
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+ - type: checkboxes
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+ id: confirmation
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+ attributes:
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+ label: Confirmation
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+ description: Ensure the following prerequisites have been met.
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+ options:
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+ - label: I have read and followed all instructions in `README.md`.
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+ required: true
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+ - label: I am using the latest version of **both** Open WebUI and Ollama.
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+ required: true
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+ - label: I have checked the browser console logs.
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+ required: true
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+ - label: I have checked the Docker container logs.
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+ required: true
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+ - label: I have listed steps to reproduce the bug in detail.
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+ required: true
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+
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+ - type: textarea
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+ id: expected-behavior
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+ attributes:
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+ label: Expected Behavior
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+ description: Describe what should have happened.
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+ validations:
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+ required: true
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+
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+ - type: textarea
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+ id: actual-behavior
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+ attributes:
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+ label: Actual Behavior
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+ description: Describe what actually happened.
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+ validations:
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+ required: true
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+
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+ - type: textarea
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+ id: reproduction-steps
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+ attributes:
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+ label: Steps to Reproduce
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+ description: Provide step-by-step instructions to reproduce the issue.
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+ placeholder: |
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+ 1. Go to '...'
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+ 2. Click on '...'
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+ 3. Scroll down to '...'
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+ 4. See the error message '...'
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+ validations:
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+ required: true
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+
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+ - type: textarea
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+ id: logs-screenshots
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+ attributes:
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+ label: Logs & Screenshots
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+ description: Include relevant logs, errors, or screenshots to help diagnose the issue.
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+ placeholder: 'Attach logs from the browser console, Docker logs, or error messages.'
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+ validations:
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+ required: true
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+
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+ - type: textarea
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+ id: additional-info
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+ attributes:
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+ label: Additional Information
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+ description: Provide any extra details that may assist in understanding the issue.
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+ validations:
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+ required: false
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+
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+ - type: markdown
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+ attributes:
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+ value: |
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+ ## Note
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+ If the bug report is incomplete or does not follow instructions, it may not be addressed. Ensure that you've followed all the **README.md** and **troubleshooting.md** guidelines, and provide all necessary information for us to reproduce the issue.
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+ Thank you for contributing to Open WebUI!
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